PIVOT · TRIAGE™ Leadership ← Back to the overview
Group & multi-site rollout · New Zealand

Training a group is easy.
Making it stick isn't.

So TRIAGE ships with the implementation plan built in: a launch guide before day one, a midpoint check-in your practice lead runs, a completion report, and a thirty-day plan for installing what your leaders learned. Nobody leaves the floor, and nothing lands on your leadership except one conversation.

New Zealand Veterinary Association 2026 Accredited CPD
◆ NZVA Accredited CPD 2026 · 15 hours · vets, nurses & allied veterinary professionals
What it asks of you

The whole cost, up front

~15 hrs
Per leader, total
Six modules, taken async in whatever pieces the roster allows.
45 min
Per practice lead, total
One midpoint team debrief. That is the entire synchronous commitment.
0
Shifts lost to training
No live sessions, no travel, no cover to arrange.

Every module is open from the day a seat is assigned, so nothing is locked or dripped. The weekly cadence below is the pace we recommend and the one groups finish at, not a restriction. Slower is fine; no pace at all is what stalls a cohort.

The rollout

Nine weeks, and two people carry it

PIVOT, and one practice lead per site. Everyone else just does the modules.

Week 0
We enrol your leadersYou send names and emails. We issue access and hand your practice lead a launch guide to send the cohort, so they hear the why from you and not from a login email.
Weeks 1–3
Modules 1 to 3Roughly one a week. Each module ends with a Day One Action, a single concrete thing to do on the floor before the next one.
Week 4
Midpoint team debriefThe one scheduled event in the rollout. Your practice lead runs a 30 to 45 minute conversation from a five-question script we provide, written so someone who has never facilitated can still run it well.
Weeks 5–7
Modules 4 to 6, then the capstoneFinishing with the final assessment and certification.
Weeks 8–9
Certification and your completion reportCertificates issued, with 15 hours of NZVA accredited CPD for each leader to log, then a written report to your leadership: who finished, module progress, and what we recommend next. Anyone still mid-way keeps their access.
Then
The thirty-day implementation planThe part most programmes skip. Your certified cohort installs one leadership system, deliberately, using the guide we send with the report. Observe, choose one thing, pilot it, document it. They also keep the TRIAGE community forum, which does not expire when the cohort does.
How you'll know it worked

Most leadership training can't tell you
whether anything changed

Two free diagnostics bracket the rollout, one at each altitude. The same instrument runs at both ends, so what comes back is a delta rather than a sentiment survey.

The hospital

Stability Audit

Twenty-five questions diagnosing the hospital rather than the person. Run before the cohort starts, run again after certification.

Each leader

Leadership Audit

Twenty-four questions scored across the six TRIAGE domains. The two weakest point each leader at the modules that address them, so it doubles as a personalised curriculum map. Re-scored at completion.

Both audits are free. The before-and-after arrives with your completion report at week 9; paired with the retention and engagement numbers you already track, that is a defensible internal case for extending the rollout.

Multi-site groups & corporate

Across a group, we start with
a pilot cohort

We don't open with a network-wide contract, and we'd steer you away from one. A paid pilot at a single site or region gives you completion data, leader feedback and a measurable before-and-after in one quarter. Then you decide what a full rollout is worth using your own numbers instead of ours.

SeatsPer seat (NZD)Typical fit
1$1,900Individual leader
3 to 5$1,450A small leadership group at one clinic
6 to 15$1,200Whole-team rollout at one hospital
16 to 30$1,000Group or multi-site pilot cohort
30+Let's talkCustom-quoted for larger groups and corporate networks

All prices in New Zealand dollars, and no GST is charged. Quarterly payment terms are available on group enrolments, so a rollout can be spread across your budget cycle rather than landing in one quarter. From 16 seats up, seats are org-held: when a leader moves on or is promoted, you reassign their seat rather than repurchasing. Below 16 seats, access belongs to the individual leader and stays with them. Seats added later are priced on your cumulative total, so if a second intake crosses a volume tier the whole account reprices and what you have already paid is credited.

Who goes through it. Clinical directors and practice managers, lead veterinarians and head nurses stepping up, high performers being prepared for a lead role, and anyone already carrying a leadership function without ever having been trained for it. The NZVA accreditation covers veterinarians, veterinary nurses and allied veterinary professionals alike, so an entire leadership layer can go through one programme and log the CPD hours for all of them.

Next step

Built by someone who ran the floor

Every framework, scenario and micro-script came out of real veterinary leadership situations, developed by a working emergency medical director who practices here. Nothing was adapted from generic leadership theory. Your team will recognise the scenarios immediately, because they are the ones they had last week.

Leadership isn't instinct. It's structure.

Talk through a rollout → Run the Stability Audit →

or email info@pivotvet.com